Privacy Policy

This privacy policy sets out how HPLUS SDN BHD uses and protects your personal information that you provide to HPLUS SDN BHD when you use this website. HPLUS SDN BHD is committed to respect your privacy and ensure that your personal information is protected. When you are asked to share with us your personally identifiable information, you can be assured that it will only be used in accordance with this privacy statement. 
We understand and recognise the importance of safeguarding your personal information, and to show our commitment, we have formulate this privacy policy to reflect our commitment to maintain the confidentiality of the information we receive via this website. 
HPLUS SDN BHD may change this privacy policy from time to time and we will post the changes on this page or on this website. You should check this page or the website from time to time to ensure that you are aware of any changes to this privacy policy.

WHAT WE COLLECT

When you use the website, register and/or subscribe to our services or purchase products, you have to complete a subscription process including a registration form and provide personal information via this website.

We may collect the following information:

  •     Name, identity card number or passport number, birth date, gender, occupation, credit card information 
  •     Contact information including email address, correspondence address, telephone number or fax number
  •     Demographic information such as postcode, preferences and interests
  •     Other information relevant to customer surveys and/or offers

We gather this personal information to allow us to process your registration, process any requests or payments you may make, administer your contract or relationship with us. We also collect the personal information in order to grant you access to online services, monitor your usage of our site and services and/or participation in online activities (if any) including reviews. The information is also collected for such other uses as expressly set out in this privacy policy, whether in connection with the website, our products or services or our business.

WHAT WE DO WITH THE INFORMATION WE GATHERED

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  •     Internal record keeping
  •     We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We may also use your personal information when necessary to provide, sell or supply products or the relevant services, or for any other purposes as requested by or agreed with you.

We may contract with third party companies, sub-contractors or service providers, agents or other persons to provide certain services including credit card processing, shipping, date management, web development, promotional services, etc (“Service Providers”). We call them our Service Providers and we shall be entitled to provide our Service Providers with the information needed for them to perform these services.

Your personal information may be disclosed to other businesses within our group of companies and to any third parties who will help process your order. We will require all such third parties to treat your personal information as fully confidential and to comply with all applicable law.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information of the third parties which we think that may be of interest to you.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

YOUR CONSENT

You agree and consent us to contact you for any of the purposes of processing your services or orders, statistical or survey purposes to improve this website and its services to you, provision of website content and advertisements to you, administration of this website. You also consent us to notify you of services, products or special offers that may be of interest to you. You consent to such contact whether by telephone, email or in writing. You confirm that you do not and will not consider any of the above as being a breach of any of your rights under the law.

By submitting your personal information to us and/or by registering an account with us, you accept and confirm that you have read our terms and conditions in this website and that you consent to us collecting and processing your personal information in accordance with this privacy policy and the terms and conditions herein contained.

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